Comments and Complaints
8:30 a.m. to 5:00 p.m., Monday-Friday, 24/7 voice mail: 510 464-7134
Tweet us at @SFBART Customer Service Reps are staffed Monday-Friday 9am-5pm.
Lost and Found:
BART Police Emergency:
For urgent matters on BART dial 911, call (510) 464-7000, use the train intercom or contact a station agent.
BART Police Non-emergency:
Submit comments via email:
Public records requests can be submitted in person, mailed or emailed to:
Public Records Request
c/o District Secretary
San Francisco Bay Area Rapid Transit District
300 Lakeside Drive, 23rd Floor, Oakland, California 94612
Your request should be specific and should describe the records in detail (including time frame if applicable) to ensure identification of responsive records. Access to District records are regulated by the California Public Records Act